SMK Mortgages

Dream, Believe, Achieve

What our customers say about us

Where do I start? We can’t thank Suzanne enough! The prospect of going through the house buying process was quite daunting being a first time buyer, however, having Suzanne by our side, it was a total breeze. If you’re looking for someone who’s very efficient, professional and wants the best for their clients then I can highly recommend SMK Mortgages.

H.E & J.G - March 2024

FANTASTIC! Being a first-time buyer, first-time home owner and first-time mother – you can imagine all the worries going through my mind.  Suzanne made the whole experience stress free, very straight forward and an exciting time!  Suzanne was well informed with all things mortgage, lenders, insurances – you name it!  We had a lot of questions and they were always answered in a way that didn’t confuse us even more but enabled us to fully understand the processes.  Suzanne was always in touch throughout the process and whenever I contacted her, it was never long for a reply back which always put my mind at ease.  Suzanne is professional but so friendly and approachable.  It’s fair to say, I’ll be using SMK mortgages again!  Thank you so much Suzanne.

Abbie P - March 2024

Suzanne was highly recommended to me by a friend, and he wasn’t wrong. Highly professional but also down to earth and friendly from the start. Made everything straight forward for me for a remortgage, with great communication and always happy to help with anything I was unsure of. Will definitely use again when the time comes.

Rhodri O - December 2023

We used Suzanne for our first house purchase and cannot express how efficient and professional her service is. Nothing is too much trouble to ask and very friendly throughout the process. Cannot recommend her enough. Thank you again!

Taylor D - August 2023

We cannot recommend Suzanne highly enough.

Suzanne’s mortgage expertise has been extremely valuable over the last few years, allowing us to purchase our new home (& remortgage) whilst ensuring we had the best possible advice and end product at all times.

Her true professionalism and kindness will always be appreciated; especially when we went through the worst time possible as a family. She was always there to help and support both personally and professionally. Nothing is ever too much trouble and she is always available to answer the technical questions that mean nothing to us!

If you want someone that always goes that extra mile and who genuinely cares, then look no further!

J.J - April 2023

Suzanne and SMK are exceptional! I first instructed Suzanne over five years ago, and returned to her on multiple occasions for Mortgage and Insurance work.

There are two reasons for this – Professionalism and Personality.

Suzanne has completed on two mortgages for me, removing the confusing jargon and provided simple, concise and incredibly competitive options for me. My level of trust is Suzanne is extremely high, and this is driven by her absolute professionalism and her ability to deliver precisely what I needed in a short timeframe and at incredible value.

On a personal level, Suzanne is ridiculously personable and friendly, and nothing is too much. From completing on mortgage applications to helping me understand insurance options, Suzanne has, time and time again, made me feel valued and respected as a client. This level of personality led professionalism is the exception to the rule in my experience and I genuinely feel very blessed to have been recommended to Suzanne.

If you are looking for a professional, expedient and friendly advisor … Suzanne and SMK are what you are looking for.

Christian W - April 2023

I have known Suzanne since 2012. She came as a recommendation and I am so glad for this!

During this period Suzanne has helped me with multiple mortgages and remortgages, life, home and property insurance, and put me in touch with her trusted solicitors.

Suzanne is very thorough and diligent, and when providing recommendations she always explains the pros and cons which makes it ever so simple to make an informed decision.

If you are looking for a reliable, unbiased, professional, courteous and timely service, she should be on top of your list. Thank you Suzanne for everything you’ve done in the past and your recent assistance!

T.A - April 2023

My husband and I have been clients of Suzanne’s for many years and have always found Suzanne to be extremely friendly, reliable and professional, but not overwhelming; and makes you feel at ease without any pressure, and everything is explained so we understand the process. Communication is excellent and we were kept informed every step of the way and the whole process was dealt with in a timely manner. We have recommended Suzanne’s services to several of our friends and family and will continue to do so. Thank you Suzanne for all your help during the mortgage process – we couldn’t have done it without you.

Karen P - March 2023

Cannot fault Suzanne. Suzanne has helped us remortgage our property twice now and each time she has been extremely helpful. We are both a bit clueless about mortgage and rates, and what would be best for us. Suzanne gave us all our options and some brilliant advice to ensure we got the best deal. She always replied to any message quickly and efficiently, we will definitely be using again when we come to remortgage (or hopefully move house)!

CHA & SHA - March 2023

I have used Suzanne’s mortgage expertise a number of times over the years.  I have never had any issues with not being able to contact her or had to wait days for replies to any queries I may have had (and that’s a lot, it’s all a bit  over my head). I feel confident and happy that she has always delivered the best advice and products for me, and taken the time to explain things in detail. I cannot recommend her enough, she goes that extra mile and is always happy and professional.

V.G - March 2023

Suzanne, Thanks very much for all your hard work with our remortgage. We are delighted with the service as usual.

JB - October 2022

I cannot recommend Suzanne and SMK Mortgages highly enough. As a first time buyer, the entire process was completely new to me and I was very apprehensive before speaking with Suzanne. As soon as Suzanne and I had concluded our initial fact-finding call, I instantly felt confident and relaxed. Suzanne explained every detail at each stage of the process in a way that was clear and easy to understand. If I had any questions, Suzanne answered them quickly and in depth, ensuring she covered all of the details.

It was clear from the moment I spoke with Suzanne that she had my best interests at heart and genuinely cared about me and my experience. Whilst she provided recommendations with regards to mortgage lenders and insurances, she always provided me with options and made sure I was completely comfortable with my choice.

The whole journey, from deciding I wanted to own my own home to completion, has been seamless and stress-free which I totally attribute to Suzanne’s hard work, proactive communication and incredibly friendly manner. I am so grateful for all of Suzanne’s hard work and wouldn’t even consider moving without contacting her again!

Thank you so much Suzanne.

Robyn W - Sept 2021

Suzanne offers a service that is unique. I spoke to many brokers before speaking with her. I ultimately chose Suzanne because she took the time to understand my position and needs and spent time fully explaining things to me. I made the decisions I did in the full knowledge that I understood the outcomes. Suzanne genuinely cares about her work and her clients and it is easy to see this in the way she communicates and supports them through the entire process. It is her personal touches and her drive to get the best deal for her clients that make her the best. I will be recommending Suzanne to my friends and I hope you do too.

Steve W - Sept 2021

Suzanne is absolutely fantastic. She takes away all of the stress and difficulty of finding a new mortgage. Suzanne 100% makes the whole process so much easier and smooth and in such a friendly and helpful way. I would highly recommend Suzanne and will most definitely continue to use her in the future. Thank you so much Suzanne.

Lisa S - March 2021

SMK came highly recommended to me via my estate agent. From the initial phone call Suzanne helped by explaining each step and answered all my questions. The whole process went smoothly with Suzanne keeping me constantly updated each step of the way, even helping find a solicitor when my initial one fell through. I found the service excellent value for money and would highly recommend her services to anyone.

Kevin S - April 2021

This was our first time time using SMK mortgages and without a doubt will not be the last! Being first time buyers we were completely clueless about the process of buying a house. Suzanne guided us from the first chat till the very end. We felt such at ease knowing how professional, quick and helpful Suzanne was. Made our journey of buying our first home a lot less stressful. Would 100% recommend.

CB & BW - November 2020

We asked for Suzanne’s help financially about 8 years ago and she has been our mortgage advisor ever since. With little knowledge of the mortgage market ourselves, we feel safe taking Suzanne’s advice and recommendations knowing her opinion will be sound and trustworthy. We have never failed to get the best deal from her. She’s reliable, honest and has become more of a friend than just an advisor. I recommended her to others too when I can, knowing she can be relied upon.

HJ & GJ - November 2020

I am a first time buyer, and Suzanne has gone above and beyond to help me. She has been patient and has explained everything down to a T. She has given me great advice about things that I wouldn’t have thought of and she has ensured that I understand everything along the way. She found the best deals for me for both my mortgage and my insurances and has always been on hand to answer any questions. Throughout the process she has been very professional and honest; I couldn’t ask for anything better in a mortgage advisor. Suzanne has been great and I would highly recommend her. I look forward to using her services again in the future.

Rach A - November 2020

During our recent financial re-organisation, we were extremely satisfied with our experience through SMK mortgages. Suzanne was extremely thorough and helpful in sourcing the best options for us.

Joan and David C - October 2020

Suzanne was friendly, diligent and incredibly helpful from the outset in our first meeting, right up to completion. Our sales process followed an unconventional ‘streamlined’ process. Suzanne explained some areas of concern and advised what to look out for which was very helpful to me as a first time buyer. We also needed a fairly speedy turnaround on the entire mortgage side of the process. Suzanne made every endeavor to ensure that there were no hold ups on our side and was in regular contact with the bank to check on the progress of our application. Me and my partner would highly recommend SMK Mortgages and have forwarded her details to many of our friends and families.

Matt L - October 2020

For several years now, Suzanne has assisted my wife and me in all our mortgage and home insurance decision making. Providing us with clear, informed options as well as much needed guidance whenever we require it, she’s been a reliable friend and advisor that we trust and can rely upon at all times.

KB - October 2020

Suzanne was very easy to contact and responded promptly to queries. She is very professional in her conduct and provided sound, impartial advice and was always available to discuss the options at length. Documentation provided by SMK Mortgages was easy to follow, clear in detail and complete.

Roy L - October 2020

Suzanne is very helpful and professional; she is always on hand to answer any questions and with a quick response, she has also always provided very efficient service and went out of her way to help with anything I had needed. Would definitely recommend SMK Mortgages.

Kieran R - September 2020

Suzanne helped both me and my husband with our mortgage, she found the best price and deal and I honestly couldn’t have done it without her. Suzanne is professional, dedicated and efficient in what she does and from now on I’ll only be using her in the future. Thank you Suzanne.

Melissa F - August 2020

Suzanne has provided fantastic independent financial advice for 11 years for us and we would highly recommend her services. She offers superb customer service, professional and independent advice and is always willing to explore new options that provide the best support for us.

Emma & Pete W - August 2020

I’ve used Suzanne for my last 3 properties and can highly recommend her services. Suzanne was aware of my busy working life and arranged our meeting close to my office. This was a huge relief as at the time, I was working long hours and had very little time to spare. Suzanne’s vast knowledge of the mortgage market meant that I was able to obtain and provide all the required information prior to our meetings. This greatly assisted in fast tracking my mortgage application(s). Suzanne’s continuous proactive updates throughout my application(s), have meant that I’ve never had to chase for an updated position. The bespoke service provided has always filled me with confidence in obtaining the correct mortgage rate. I can highly recommend Suzanne as a mortgage advisor.

Lee A - July 2020

Suzanne has been my financial advisor for many years, she has always been on the other end of the phone when needed! Suzanne has always been upfront with me and that has always been appreciated. She has always been friendly, pleasant and approachable and has always endeavored to help me. I will continue to use Suzanne and her services for as long as I have a mortgage.

Rana G - July 2020

Thank you Suzanne for all of the help that you’ve given me in arranging mortgages for both our home and our holiday let property. Without wishing to embarrass you; you are unique in the financial services sector. You are totally dependable, entirely customer focused and someone who I have over the years come to trust implicitly with Sarah and my financial affairs. You are a complete pleasure to work with / employ. Thank you again for everything.

Richard H - June 2020

We cannot thank Suzanne enough for all her hard work and dedication. Suzanne helped us with buying our first home and got in touch with us when our deal ended to carry out a review. This ensured that our new deal was on a rate which was as low as possible, and she has also helped us with our insurance arrangements. Most importantly, we know that she is always just a phone call away and is always ready to help. We couldn’t have done it without her.

LP & HJ - June 2020

Thank you Suzanne for your help arranging our last two remortgages. Suzanne explained everything very clearly to us, from our options to what would happen next. She also helped us with all the form filling at every step of the process so that we hardly had to do a thing. She has always found us a great deal and we wouldn’t hesitate to recommend her to any of our friends and family.

Meinir G - June 2020

I have used Suzanne a number of times over the past few years, the service and advice offered is excellent. Suzanne is thorough and has always found the best deal for our needs whilst explaining the details in a way that is easy to understand. SMK makes sorting out a mortgage deal a simple process and I’ll continue to use them for years to come.

Carl R - June 2020

During 2019-2020 Suzanne provided us with extensive help and guidance with several mortgage applications. Suzanne was highly knowledgeable, detail orientated, and very prompt in responding to us throughout the process. One aspect of our interaction we particularly appreciated was the way Suzanne anticipated our needs, often answering questions before they were asked, and generally checking in with us to ensure all parts of our purchase were going smoothly. We were delighted with the service we received.

AB & JB - May 2020


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